Welcher Support für welche Programme?

Obwohl das Support Center alle Informatikfragen gerne beantwortet, sind seine Ressourcen nicht genügend um alle Systeme und Programme die innerhalb der Universität Freiburg in Betrieb sind, zu kennen.

Diese Tabelle bietet eine nichtvollständige Liste der Systeme/Programme und deren Supportleistung die vom Support Center der DIT angeboten wird. Danke für Ihr Verständnis

  • FULL SUPPORT
    MICROSOFT Windows 10, Windows 7 [DIT certified]
      Office 2016, Office 2011, Office 2010 [only Word, Excel, Powerpoint, Outlook]
      Defender antivirus
      Internet Explorer
    7-ZIP 7-Zip
    ADOBE Acrobat PRO [without formulars]
    APPLE OS X 10.12, OS X 10.11 [DIT certified]
      MAIL [only for @unifr.ch account]
      Safari
    SOPHOS Sophos antivirus [only Macintosh version]
    UNIFR my.unifr.ch
      Indigo
      Acad
      bi.unifr.ch
    CISCO Cisco AnyConnect VPN Client
    UNIBOARD Uniboard - OpenBoard
  • SUPPORT ONLY FOR INSTALLATION via baramundi / apple netboot
    FILEMAKER FileMaker Pro
    ADOBE Photoshop CC 2015 [DIT offers workshop]
      Indesign CC 2015 [DIT offers workshop]
      Illustrator CC 2015
      Dreamweaver CC
    MICROSOFT Visio 2016
      Project 2016
  • SUPPORT ONLY FOR LICENSES
     

    IBM

    SPSS 23 - 24
     

    AMOS 23 - 24

     

     NATIONAL INSTRUMENTS

    LabVIEW

    WOLFRAM

    Mathematica

    MATHWORKS

    MatLab

    THOMSON REUTERS

    Endnote [DIT offers workshop]

    SWISS ACADEMIC SOFTWARE

    Citavi [DIT offers workshop]

    GRAPHPAD

    GraphPad Prism

  • NO SUPPORT
    ABBYY

    ABBYYFineReader

    ESRI

    ArcGIS

    AUDACITY

    Audacity

    AVIRA

    Avira

    CARDBOX

    CardBox

    CAMBRIDGESOFT

    ChemDraw

    CAMBRIDGESOFT

    ChemOffice

    GOOGLE

    Chrome

    COREL

    CorelDraw

    DROPBOX

    DropBox

    IHS

    EViews

    MOZILLA

    Firefox

    GARMIN

    Garmin Express

    GOOGLE

    GoogleDrive

    HALFBAKED

    HotPatatoes

    CLARKLABS

    IDRISI Taiga

    WAVEMETRICS

    IgorPro

    DESIGN SCIENCE

    Mathtype

    VERBI

    Maxqda

    MENDELEY

    Mendeley

    NETOP

    Netop School

    NOTEPAD+

    Notepad+

    QSR

    NVivo

    MICROSOFT

    OneNote

    OPENOFFICE

    OpenOffice

    ORIGINLAB

    Origin

    MICROSOFT

    Publisher

    THOMSON REUTERS

    Reference Manager

    ROXIO

    Roxio

    SKYPE

    Skype

    TECHSMITH

    SnagIt

    WAVEFUNCTION

    Spartan

    TEAMVIEWER

    TeamViewer

    MOZILLA

    Thunderbird

    RRCHNM

    Zotero