Prof. Olivier Furrer

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Tel.: +41 26 300 83 06 


Publications récentes

Arifine, G., Felix, R., & Furrer, O., Multi-Brand Loyalty in Consumer Markets: A Qualitatively-Driven Mixed Methods Approach, Working Paper SES N. 501, I.2019 (forthcoming) 

Furrer, O. (2018). La satisfaction des clients des services captifs. European Review of Service Economics and Management, (6), 51-75.

Berg, N., Holtbrügge, D., Egri, C. P., Furrer, O., Sinding, K., & Dögl, C. (2018). Stakeholder pressures, CSER practices, and business outcomes in Denmark, Germany and the Netherlands. European Journal of International Management, 12(4), 472-500.

Tjemkes B., & Furrer O. (2017), Are Academics Leading or Lagging? An Exploration of Relevance Gaps in the Strategic Management Literature, in Partner(s) at Work: A Liber Amicorum for Eric Poutsma, R. Schouteten, J. Bücker & P. Peters (eds), Ipskamp Publishing, Nijmegen, 2017, Ch. 26, pp. 151-164. 

Tjemkes, B., Furrer, O., & van Aquinostraat, T. (2016). Behavioral Responses to Adverse Situations in Strategic Alliances. Decision Making in Behavioral Strategy, 121.

Furrer O., Tjemkes B. V., & Adolfs K. (2016), National Cultures and Response Strategies in Strategic Alliances: Cultural Universalism or Cultural Relativism?, in Governance Issues in Strategic Alliances, edited by T.K. Das, published by Information Age Publishing, 2016, Ch. 7, pp. 173-200. 

Furrer, O., Sudharshan, D., Tsiotsou, R. H., & Liu, B. S. (2016). A framework for innovative service design. The Service Industries Journal, 36(9-10), 452-471.

Bücker, J., Furrer, O., & Peeters Weem, T. (2016). Robustness and cross-cultural equivalence of the Cultural Intelligence Scale (CQS). Journal of Global Mobility: The Home of Expatriate Management Research, 4(3), 300-325.



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