Prof. Olivier Furrer

Heures de réception

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Contact

Email

Tel.: +41 26 300 83 06 

 

Publications récentes

Furrer (Olivier), "La satisfaction des clients des services captifs", European Review of Service Economics and Management, no. 6, 2018 - 2, p. 51 - 75. DOI: 10.15122/isbn.978-2-406-08633-8.p.0051

Furrer O., Berg N., Egri et al. (2017). Stakeholder pressures, CSER practices, and business outcomes in Denmark, Germany and the Netherlands, European Journal of International Management, forthcoming. 

Tjemkes B., & Furrer O. (2017), Are Academics Leading or Lagging? An Exploration of Relevance Gaps in the Strategic Management Literature, in Partner(s) at Work: A Liber Amicorum for Eric Poutsma, R. Schouteten, J. Bücker & P. Peters (eds), Ipskamp Publishing, Nijmegen, 2017, Ch. 26, pp. 151-164. 

Furrer O. & Tjemkes B. V. (2016), Behavioral Responses to Adverse Situations in Strategic Alliances, in Decision Making in Behavioral Strategy, T.K. Das (ed.), Research in Behavioral Strategy Book Series, Information Age Publishing, 2016, Ch. 6, pp.121-142. 

Furrer O., Tjemkes B. V., & Adolfs K. (2016), National Cultures and Response Strategies in Strategic Alliances: Cultural Universalism or Cultural Relativism?, in Governance Issues in Strategic Alliances, edited by T.K. Das, published by Information Age Publishing, 2016, Ch. 7, pp. 173-200. 

Furrer O., Sudharshan D., Tsiotsou R H., & Liu B S. (2016) "A framework for innovative service design", The Service Industries Journal

Bücker J., Furrer O., Peeters Weem T. (2016) "Robustness and cross-cultural equivalence of the Cultural Intelligence Scale (CQS)", Journal of Global Mobility: The Home of Expatriate Management Research, 4(3), pp. 300 - 325. 

 

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