Professeur-e ordinaire

Compétences

Organizational Communication, Strategic Communication Management, Public Diplomacy, International PR-Research, Country Images, Corporate Reputation, Business Communication, Reputation Management, Crisis Communication, Evaluation and Controlling, Responsibility Communication, Corporate Social Responsibility (CSR), Social Media Communication

Téléphone

Adresse

PER 21 bu. F332
Bd de Pérolles 90
1700 Fribourg

Bureau

PER 21, F332

  • Biographie

    Diana Ingenhoff est professeure ordinaire en Communication organisationnelle et Vice-Doyenne de la Faculté SES. Elle est Research Fellow au Center on Public Diplomacy à l'Annenberg School, University of Southern California. Elle est fondatrice et présidente du premier groupe international de Public Diplomacy au sein de l’International Communication Association (ICA), et Executive Director de l’European Public Relations Education and Research Association. Depuis 2014, elle est présidente de la Société Suisse de la Communication et des Médias. 

    Elle a été professeure invitée à l’Université de Floride, à l’Université de Tennessee en 2015, et à la Waikato University Hamilton (Nouvelle-Zélande) et à la Queensland University of Technology Brisbane en 2010. Elle est membre du comité de rédaction du Public Relations Review, Public Relations Inquiry et International Journal of Strategic Communication. 

    Domiciliée en Suisse depuis l’an 2000, citoyenne allemande et suisse, plurilingue (allemand, anglais, français, espagnol), Diana Ingenhoff a reçu son doctorat et son habilitation auprès de l’Université de Saint-Gall et détient une maîtrise en science de la communication de l’Université de Essen.

  • Publications

    1. Publications évalués par les pairs dans des revues scientifiques internationales

    Probst, C., Buhmann, A., Ingenhoff, D., Lepori, B. (2019). Evolution of a field: Swiss Media and Communication Studies. Studies in Communication Sciences, 19(1).


    Lee, K.S., & Ingenhoff, D. (2019). Cultural Mediators as Key Influencers: Narrative Strategies in International Exchange Participant Blogs. International Journal of Communication (in print).  


    Ingenhoff, D., & Marschlich, S. (2019). Corporate diplomacy and political CSR: Similarities, differences and theoretical implications. Public Relations Review, 45(2), 348-371. Link


    Ingenhoff, D. & Richner, D. (2018). The effects of public diplomacy on country identity in countries with different language regions and cultures: The case of Switzerland. Studies in Communication Sciences, 18(2), 247-266.


    Ingenhoff, D., & Klein, S. (2018). A Political Leader’s Image in Public Diplomacy and Nation Branding: The Impact of Competence, Charisma, Integrity, and Gender. International Journal of Communication, 12(2018), 4507–4532. Link


    Sevin, E., & Ingenhoff, D. (2018). Public Diplomacy on Social Media: Analyzing Networks and Content. International Journal of Communication, 12(2018), 3663–3685. Link


    Ingenhoff, D., Buhmann, A., White, C., Zhang, T. & Kiousis, S. (2018). Reputation spillover: Corporate crises’ effects on country reputation. Journal of Communication Management, 22(1), 96-112. Link


    Pamment, J., Dolea, A. & Ingenhoff, D. (2017). The European refugee crisis: Organisational responses and communication strategies. Journal of Communication Management, 21(4), 322-325. Link


    Bachmann, P. & Ingenhoff, D. (2017). How do media companies gain legitimacy? An experimental study on the (ir)relevance of CSR Communication. International Journal of Strategic Communication, 11(1), 79-94. Link


    Ruehl, C.H. & Ingenhoff, D. (2017). Communication management 2.0: The development of three socio-cognitive models for brand page usage. Journal of Communication Management, 21(2), 170-185.


    Ingenhoff, D. & Buhmann, A. (2016). Advancing PR measurement and evaluation: Demonstrating the properties and assessment of variance-based structural equation models using an example study on corporate reputation. Public Relations Review, 42(3), 418-431. Link


    Lepori, B., Wise, M., Ingenhoff, D., & Buhmann, A. (2016). The dynamics of university units as a multi‐level process. Credibility cycles and resource dependencies. Scientometrics, 109(3), 2279–2301. Link


    Bachmann, P. & Ingenhoff, D. (2016). Legitimacy through CSR disclosures? The advantage outweighs the disadvantages. Public Relations Review, 42(3), 386–394. Link


    Helmig, B., Spraul, K., & Ingenhoff, D. (2016). Under positive pressure: How stakeholder pressure affects corporate social responsibility implementation. Business & Society, 55(2), 151-187. Link


    Ruehl, C.H. & Ingenhoff, D. (2015). Communication management on social networking sites: Stakeholder motives and usage types of corporate Facebook, Twitter and YouTube pages. Journal of Communication Management, 19(3), 288-302. Link


    Hoffmann, J., Röttger, U., Ingenhoff, D., & Hamidati, A. (2015). The rehabilitation of the “nation variable”. Links between corporate communication and the cultural context in five countries. Corporate Communications: An International Journal, 20(4), 483-499. Link


    Buhmann, A., Ingenhoff, D., & Lepori, B. (2015). Dimensions of diversity: Mapping the field of media and communication studies by combining cognitive and material dimensions. European Journal of Communication Research, 40(3), 267-293. Link


    Buhmann, A. & Ingenhoff, D. (2015). Advancing the country image construct from a public relations perspective: from model to measurement. Journal of Communication Management, 19(1), 62-80.  Link


    Buhmann, A. & Ingenhoff, D. (2015). The 4D Model of the country image: An integrative approach from the perspective of communication management. International Communication Gazette, 77(1), 102–124. Link


    Ingenhoff, D. & Ruehl, C. (2013). International Public Relations: A synopsis of German-speaking and Anglo-American research approaches. Studies in Communication Sciences, 13(1), 3-14.  Link


    McKie, D., Gregory, A., & Ingenhoff, D. (2012). Overview of the “state of the field”. Public Relations Review, 38(5), 807-809. Editor of the special issue on “Competing identities, emerging alliances, and public relations of nations”. Public Relations Review, 38(5), 807-938. Link


    Lepori, B., Probst, C., & Ingenhoff, D. (2012). Profile statt Rankings. Ein Vorschlag zur Darstellung von Aktivitäten institutioneller Einheiten der Kommunikationswissenschaft. Medien- und Kommunikationswissenschaft, 60(1), 80-101. Link


    Ingenhoff, D. & Kölling, A. M. (2012): Governance and corporate social responsibility of media organizations: An international comparison. Business Ethics: A European Review, 21(2), 154-167. Link


    Probst, C., Lepori, B., & Ingenhoff, D. (2011). Profiles and beyond: constructing consensus on measuring research output in communication sciences. Research Evaluation, 20(1), 73-88. Link


    Ingenhoff, D. & Sommer, K. (2011). Corporate social responsibility communication: A multi-method approach on stakeholder expectations and managers' intentions. Journal of Corporate Citizenship, 42(Summer), 73-91. Link


    Probst, C., Lepori, B., & Ingenhoff, D. (2010). Mehrdimensionale Profile von Forschungsgruppen: Ein Vorschlag für die Erhebung von Forschungsleistung in der Kommunikationswissenschaft. Qualität in der Wissenschaft. Zeitschrift für Qualitätsentwicklung in Forschung, Studium und Administration, 10(4), 98-105. Link


    Thiessen, A. & Ingenhoff, D. (2011). Safeguarding reputation through strategic, integrated and situational crisis communication management: Development of the integrative model of crisis communication. Corporate Communications: An International Journal, 16(1), 8-26. Link


    Sommer, K., Einwiller, S., Ingenhoff, D., & Winistörfer, N. (2010). Wirtschaftsberichterstattung im Rundfunk der Schweiz – Unterschiede zwischen den Sprachregionen. Studies in Communication Sciences, 10(2), 27-50.


    Ingenhoff, D. & Kölling, M. (2010). Web sites as a dialogic tool for charitable fundraising NPOs – an international comparison. International Journal of Strategic Communication, 4(3), 171-188. Link


    Thiessen, A. & Ingenhoff, D. (2010). The relationship between journalism and public relations in crises: A study on crisis communication of Germanys’ leading newspapers and companies. Studies in Communication Sciences, 10(1), 107-134. Link


    Ingenhoff, D. & Sommer, K. (2010). Trust in companies and in CEOs: A comparative study of the main influences. Journal of Business Ethics, 95(3), 339-355. Link


    Ingenhoff, D. & Fuhrer, T. (2010). Positioning and differentiation by using brand personality attributes: Do mission and vision statements contribute to building a unique corporate identity? Corporate Communications: An International Journal, 15(1), 83-101. Link


    Ingenhoff, D. & Kölling, M. (2009). The potential of web sites as a relationship-building tool for charitable fundraising NPOs. Public Relations Review, 35(1), 66-73. Link


    Ingenhoff, D. (2006). The contribution of G.W. Leibniz "Cognitio Symbolica" theory to current debates on knowledge and communication management. Semiotica. Journal of the International Association for Semiotic Studies, 158(1), 439-456. Link


    Einwiller, S., Herrmann, A., & Ingenhoff, D. (2005). Vertrauen durch Reputation – Grundmodell und empirische Befunde im E-Business. Marketing ZFP Journal of Research and Management, 27(1), 25-42.


    Ingenhoff, D. (2003). Dimensions of strategic issues management: First results of an empirical study on intraorganizational Communication & Coordination Processes. Studies in Communication Sciences, 3(3), 219-227.


    Ingenhoff, D. & Eppler, M. (2001). E-Human Resource Management (e-HRM): Potenziale und Grenzen der Neuen Medien für das Personalmanagement. Zeitschrift für Führung & Organisation, 70(3), 159-167.


    2. Livres et monographies (évalués par les pairs)

    Ingenhoff, D., & Buhmann, A. (2019). Public Diplomacy. Messung, Entstehung und Gestaltung von Landesimages. Konstanz: von Halem. Link


    Ingenhoff, D., White, C., Buhmann, A, & Kiousis, S. (eds.) (2019). The formation and effects of country image, reputation, brand, and identity. Bridging disciplinary perspectives. New York et al.: Routledge. Link


    Ingenhoff, D. (ed.) (2013). Internationale PR-Forschung. Konstanz: UVK Verlagsgesellschaft.


    Ganz–Blättler, U., & Ingenhoff, D. (eds.) (2013). Man kann nicht nicht unterhalten. Beiträge zur Unterhaltungspublizistik. Berlin et al.: LIT. Link


    Ingenhoff, D., & Meier, A. (eds.) (2012). Social Media. Praxis der Wirtschaftsinformatik(Heft 287). Heidelberg: dpunkt.verlag.


    Ingenhoff, D. (2010).Organizational Communication and Communication Management in the Media Society: Theoretical Approaches and Empirical Evidence. Habilitation. University of St.Gallen, St.Gallen, Switzerland. 


    Ingenhoff, D. (2004). Corporate Issues Management in multinationalen Unternehmen. Eine empirische Studie zu or­ga­ni­sationalen Prozessen und Strukturen.Wiesbaden: VS Verlag für Sozialwissenschaften. Link


    3. Contributions à des livres

    Asdourian, B., & Ingenhoff, D. (2019). Positive outcomes and challenges of negative engagement in city diplomacy: A new theoretical framework with empirical evidence. In Sevin, E., & Amiri, S. (2019). City Diplomacy. Palgrave. (in print)


    Ingenhoff, D., Borner, & M., Zerfaß, A. (2019). Corporate Listening und Issues Management in der Unternehmenskommunikation. In Zerfaß, A., Piwinger, M., Röttger, U. (eds.). Handbuch Unternehmenskommunikation. Strategie – Management – Wertschöpfung. 3. Aufl., Wiesbaden: Springer. (in print)


    Ingenhoff, D., Zhang, T., Buhmann, A., White, C., & Kiousis, S. (2019). Analyzing Value Drivers and Effects of 4D Country Images on Stakeholders’ Behavior Across Three Different Cultures. In Ingenhoff, D., White, C., Buhmann, A, & Kiousis, S. (eds.) (2019). The formation and effects of country image, reputation, brand, and identity. Bridging disciplinary perspectives. New York et al.: Routledge. 259-288.


    Buhmann, A., Ingenhoff, D., White, C., & Kiousis, S. (2019). Charting the Landscape in Research on Country Image, Reputation, Brand, and Identity: A Transdisciplinary Overview. In Ingenhoff, D., White, C., Buhmann, A, & Kiousis, S. (eds.) (2019). The formation and effects of country image, reputation, brand, and identity. Bridging disciplinary perspectives. New York et al.: Routledge. 1-10.


    White, C., Kiousis, S., Buhmann, A., & Ingenhoff, D. (2019). Epilogue: Bridging Disciplinary Perspectives about Country Image, Reputation, Brand, and Identity. In Ingenhoff, D., White, C., Buhmann, A, & Kiousis, S. (eds.) (2019). The formation and effects of country image, reputation, brand, and identity. Bridging disciplinary perspectives. New York et al.: Routledge. 290-301.  


    Ingenhoff, D. (2018). Reputation. In Heath, R.L., & Johansen, W. (eds.). International Encyclopedia of Strategic Communication. Vol. III, Wiley. 1-10.


    Ingenhoff, D. (2018). Monitoring. In Heath, R.L., & Johansen, W. (eds.). International Encyclopedia of Strategic Communication. Vol. II, Wiley. 1-6.


    Buhmann, A., & Ingenhoff, D. (2017). Zur Wahrnehmung von Einheit und Handlungsvermögen kollektiver Entitäten im Kommunikationsmanagement: Vorschlag eines ‚Entity-Agent Framework‘. In Wehmeier, S. & Schoeneborn, D. (eds.). Strategische Kommunikation. (Buchreihe: Organisationskommunikation: Studien zu Public Relations; Öffentlichkeitsarbeit und Kommunikationsmanagement, ed. by Günter Bentele) Wiesbaden: Springer, VS Verlag. 141-171.


    Ingenhoff, D., & Buhmann, A. (2017). The entity-agent-framework as a starting point for international public relations and public diplomacy research. In Somerville, I., Hargie, O., Taylor, M., & Toledano, M. (eds.). International Public Relations: Perspectives from Deeply Divided Societies. New York et al.: Routledge (Series New Directions in Public Relations Research). 94-112 (won the 2017 National Communication Association PRIDE Book Award for outstanding Innovation, Development, and Educational Achievement in Public Relations).


    Bachmann, P., & Ingenhoff, D. (2017). Finding common ground: CSR and media responsibility. In Altmeppen, K.D., Hollifield, C.A., & Loon, J.v. (eds.). Value‐oriented media management. Decision making between profit and responsibility. Wiesbaden: Springer. 147-157.


    Ingenhoff, D. (2016). Krisenkommunikation in der öffentlichen Verwaltung. In Bermann, A., Giauque, D., Kettiger, D., Lienhard, A., Nagel, E., Ritz, A., & Steiner, R. (eds.). Praxishandbuch Public Management. WEKA. Zürich, Kissing, Paris, Amsterdam, Wien. 267-283.


    Ingenhoff, D., & Bachmann, P. (2016). Repräsentative Befragung zur Qualitätswahrnehmung Schweizer Medien. In Stifterverein Medienqualität Schweiz (2016). MQR-16. Medienqualitätsrating 2016. Zürich:
    http://mqr-schweiz.ch/files/mqr-16/pdf/MQR-16-de.pdf  (German)/ Association fondatrice pour la Qualité des Médias en Suisse (2016). Classement de la qualité des médias 2016. Zurich: http://cqm-suisse.ch/files/mqr-16/pdf/MQR-16-fr.pdf  (French).


    Ruehl, C.H., & Ingenhoff, D. (2015). Kommunikationsmanagement und Social Media: Motive und Nutzungsformen von Unternehmensprofilseiten auf Facebook, Twitter und Youtube. In Hoffjann, O., & Pleil, T. (eds.). Strategische Online-Kommunikation. Theoretische Konzepte und empirische Befunde. Wiesbaden: Springer VS Verlag, 259-290.


    Ingenhoff, D., & Meys, B. (2015). Online-Kampagnen. In Zerfass, A., & Pleil, T. (eds.). Handbuch Online-PR. Strategische Kommunikation im Internet und Social Web. 2. Aufl. Konstanz: UVK Verlagsgesellschaft, 391-404.


    Ingenhoff, D., & Bachmann, P. (2014). Organisationskommunikation und Public Relations in der Kommunikationswissenschaft: Forschungsstand und Perspektiven zur paradigmatischen Integration. In Karmasin, M, Rath, M., & Thomaß, B. (eds.). Kommunikationswissenschaft als Integrationsdisziplin. Wiesbaden: VS Verlag für Sozialwissenschaften, 245-270.


    Ingenhoff, D. (2013). Forschungsdesiderate zur internationalen Public Relations. In: Ingenhoff, D. (ed.). Internationale PR-Forschung. Konstanz: UVK Verlagsgesellschaft, 11-33.


    Bähni, A., Barth, E., & Ingenhoff, D. (2013). Der Einfluss von Kultur in der Online-Kommunikation von NGOs. In: Ingenhoff, D. (ed.). Internationale PR-Forschung. Konstanz: UVK Verlagsgesellschaft, 111-136.


    Ingenhoff, D., Lais, C., & Zosso, J. (2013). Länderimages und die Rolle der Kultur. In: Ingenhoff, D. (ed.). Internationale PR-Forschung. Konstanz: UVK Verlagsgesellschaft, 183-206.


    Ingenhoff, D. & Röttger, U. (2013). Issues Management: Ein Diskurs zwischen Theorie und Praxis. In Hoffjann, O. & Huck-Sandhu, S. (eds.). UnVergessene Diskurse: 20 Jahre PR- und Organisationsforschung. Wiesbaden: Springer VS Verlag, 465-497.


    Ingenhoff, D. & Ruehl, C.H. (2013). Internationale Public Relations: Eine Synopse deutschsprachiger und anglo-amerikanischer Forschungszugänge in Theorie und Empirie. In Hoffjann, O. & Huck-Sandhu, S. (eds.). UnVergessene Diskurse: 20 Jahre PR- und Organisationsforschung. Wiesbaden: Springer VS Verlag, 381-414.


    Ganz-Blättler, U. & Ingenhoff, D. (2013). Einleitung: Forscher und Lehrer. Motivator. Türöffner. Erste Schritte ins Louistainment. In Ganz-Blättler, U. & Ingenhoff, D.(eds.). Man kann nicht nicht unterhalten. Beiträge zur Unterhaltungspublizistik. Berlin et al.: LIT Verlag, 15-20.


    Ingenhoff, D. & Meys, B. (2012). Online-Kampagnen. In Zerfass, A. & Pleil, T. (eds.). Handbuch Online-PR. Strategische Kommunikation im Internet und Social Web. Konstanz: UVK Verlagsgesellschaft, 351-364.


    Ingenhoff, D. & Kölling, M. (2010). Internetbasierte CSR-Kommunikation. In Raupp, J.; Jarolimek, S. & Schultz, F. (eds.). Handbuch Corporate Social Responsibility. Kommunikationswissenschaftliche Grundlagen und methodische Zugänge. Mit Lexikon. Wiesbaden: VS Verlag für Sozialwissenschaften, 480-498.


    Ingenhoff, D. & Meier, A. (2010). Webplattformen zur Community-Bildung. In Heilmann, H. (ed.). Humane Nutzung der Informationstechnologie. Heidelberg: Akademische Verlagsgesellschaft, 85-98.


    Huck, S. & Ingenhoff, D. (2010). Personalisierung in der internen Kommunikation: Ergebnisse einer länderverglei­chenden Analyse von Mitarbeiterzeitschriften. In Eisenegger, M. & Wehmeier, S. (eds.). Personalisierung der Organisationskommunikation. Wiesbaden: Springer VS Verlag für Sozialwissenschaften, 170-188.


    Ingenhoff, D. & Bredl, M. (2010). Integriertes Reputationsmanagement­system der Telekom Austria. In Pfannenberg, J. & Zerfass, A. (eds.). Wertschöpfung durch Kommunikation. Kommunikations-Controlling in der Unternehmenspraxis. Wiesbaden: Frankfurter Allgemeine Verlag, 239-250.


    Ingenhoff, D. & Sommer, K. (2010). Spezifikation von formativen und reflektiven Konstrukten und Pfadmodellierung mittels Partial Least Squares zur Messung von Reputation. In Woelke, J.; Maurer, M. & Jandura, O. (eds.). Forschungsmethoden für die Markt- und Organisations­kommunikation. Köln: Herbert von Halem, 246-288.


    Ingenhoff, D. & Schwarz, A. (2009). Sozial erwünscht oder entscheidungsrelevant: Welche Rolle spielt die Kommuni­kation von sozialer Verantwortung beim Aktienkauf? Eine Experimentalstudie. In Schmidt, S.J. & Tropp, J. (eds.). Die Moral der Unternehmenskommunikation – Lohnt es sich, gut zu sein? Köln: Herbert von Halem, 323 – 347.


    Thiessen, A. & Ingenhoff, D. (2009). Towards a new typology - classifying crises according to their reputational threat. In Rogojinaru, Adela/Wostenholme, Sue (eds.). Current trends in international public relations. Bukarest: Tritonic.


    Ingenhoff, D. (2008). Kommunikationsmanagement im Cyberspace: Der Einsatz von Corporate Blogs und Blog-Monitoring in der Unternehmenskommunikation. In Wehmeier, S. & Thimm, C. (eds.). Organisationskommuni­kation online: Grundlagen, Praxis, Empirie. Frankfurt am MaIn Peter Lang, 123-146.


    Einwiller, S. & Ingenhoff, D. (2008). Corporate Branding and Issues Management: Integrating two Concepts to Enhance Corporate Reputation. In Meckel, M., Schmid, B. (eds.). Kommunikationsmanagement im Medienwandel. Wiesbaden: Gabler, 249-269.


    Röttger, U. & Ingenhoff, D. (2008). Rollen, Workflows und IT – Wie Bertelsmann und SwissRe Issues Management strukturieren und organisieren. In Roselieb, F. & Dreher, M. (eds.). Krisenmanagement in der Praxis. BerlIn Erich Schmidt, 133-150.


    Ingenhoff, D. & Röttger, U. (2006). Issues Management. Ein zentrales Verfahren der Unternehmenskommuni­kation. In Schmid, B. & Lyczek, B. (eds.). Unternehmenskommunikation. Kommunikationsmanagement aus Sicht der Unternehmensführung. Wiesbaden: Gabler, 319-350.


    Ingenhoff, D. (2005). Corporate Issues Management: Chancen entdecken und umsetzen. In Bentele, G.; Piwinger, M. & Schönborn, G. (eds.). Kommunikationsmanagement. Strategien, Wissen, Lösungen. Köln: Wolters Kluwer, Loseblattsammlung, 1-36.


    Ingenhoff, D. & Schmitz, H.W. (2000). Über den Gegenstand gesprächsanalytischer Transkriptionen. In Hess-Lüttich, E.W.B. & Schmitz, H.W. (eds.). Botschaften verstehen. Kommunikationstheorie und Zeichenpraxis. Frankfurt am Main et al.: Peter Lang., 143-154.


    Ingenhoff, D. (1998). Der Kampf ums Rederecht – Formen und Strategien der Gesprächsbeitragskoordination in Talkshow-Diskussionen. In Schmitz, H.W. (ed.) Vom Sprecher zum Hörer. Kommunikationswissenschaftliche Beiträge zur Gesprächsanalyse. Münster: Nodus, 125-200.


    4. Conférences internationales (évalués par les pairs)

    Ingenhoff, D., & Oppermann, N. (2019). Spillover-Effekte bei Landesimages: Wie europäische Spitzenpolitiker die Images ihrer Länder beeinflussen. 26. Jahrestagung der DGPuK-Fachgruppe Public Relations und Organisationskommunikation, Münster, Germany, 31.10.-2.11.2019.


    Marschlich, S., & Ingenhoff, D. (2019). CSR and corporate diplomacy: How multinational corporations engage in societal issues in the UAE. 5th International CSR Communication Conference, Stockholm, Sweden, 18.-20.09.2019.


    Marschlich, S., & Ingenhoff, D. (2019). The strive for legitimacy? Corporate diplomacy practices of European Multinational Enterprises in the United Arab Emirates. 102ndAnnual Congress of the Association for Education in Journalism and Mass Communication (AEJMC), Toronto, Canada, 7.-10.08.2019.


    Chariatte, J., Segev, E., & Ingenhoff, D. (2019). Tweeting #Country: A comparative analysis of country images as a new instrument for developing international communication strategy. IAMCR International Association for Media and Communication Research, International Communication Section, Madrid, Spain, 7.-11.07.2019.


    Albisser, M., & Ingenhoff, D. (2019). The functional image of social media and its impact on brand communication. Annual Conference of the European Media Management Association, Limassol, Cyprus, 5–7 June, 2019.


    Asdourian, B., & Ingenhoff, D. (2019). Negative engagement & city diplomacy. Panel Crossing the boundaries into the Dark Side: Negative engagement in online communication from societies to individuals. 69th Annual Conference of the International Communication Association (ICA), Washington, D.C., USA, 24.–28.05.2019.


    Ingenhoff, D., Calamai, G., Sevin, E. (2019). Key Influencers in Public Diplomacy: A Country-based Social Network Analysis. 69th Annual Conference of the International Communication Association (ICA), Washington, D.C., USA, 24.–28.05.2019.


    Ingenhoff, D., & Cuoco, E. (2019). Understanding the Impact of Motivations and Antecedents on Consumer Engagement with Brand Pages on Facebook. 69th Annual Conference of the International Communication Association (ICA), Washington, D.C., USA, 24.–28.05.2019.


    Ingenhoff, D., & Chariatte, J. (2019). Solving the Public Diplomacy puzzle – A multimethod-design study on what constitutes a country image. 69th Annual Conference of the International Communication Association (ICA), Washington, D.C., USA, 24.–28.05.2019.


    Marschlich, S., & Ingenhoff, D. (2019). Corporate diplomacy 2.0: Stakeholder engagement in digital times. Annual Conference of SACM (Swiss Association of Communication and Media Research), St.Gallen, Schweiz, 3.–5.4.2019.


    Calamai, G., & Ingenhoff, D. (2019). Key Influencers in Public Diplomacy: A Country-based Social Network Analysis. Annual Conference of SACM (Swiss Association of Communication and Media Research), St.Gallen, Schweiz, 3.–5.4.2019.


    Ingenhoff, D., & Chariatte, J. (2019). The multiple facets of the country image – an integrated public diplomacy evaluation approach. Annual Conference of SACM (Swiss Association of Communication and Media Research), St.Gallen, Schweiz, 3.–5.4.2019.


    Bachmann, P., Ingenhoff, D., Eisenegger, M. (2018). News media quality in times of digital structural changes and service public crisis in Switzerland: Who wins the challenge? Comparing content analyses and survey studies from 2015 to 2018. 7th European Communication Research Conference ECREA, Section Journalism Studies, Lugano, 31.10.–03.11.2018.


    Marschlich, S., & Ingenhoff, D. (2018). Corporate Diplomacy and Its effects on Corporate Legitimacy. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Aarhus, Denmark, 27.–29.09.2018.


    Ingenhoff, D., Segev, E., &, Chariatte, J. (2018). New insights for public diplomacy. The country and its objectives mirrored between attitudes and information searches in a cross-national comparison. 68th Annual Conference of the International Communication Association (ICA), Prague, Czech Republic, 24.-28.05.2018 [Best paper award].


    Ingenhoff, D. & Richner, D. (2018). Analyzing the polyphony of voices. Value drivers of country image in Western European and BRICS countries. 68th Annual Conference of the International Communication Association (ICA), Prague, Czech Republic, 24.-28.05.2018.


    Ruehl, C., & Ingenhoff, D. (2018). Using brand pages. Why and how multinational stakeholders engage with corporations on Facebook. 68th Annual Conference of the International Communication Association (ICA), Prague, Czech Republic, 24.-28.05.2018.


    Ingenhoff, D. (2018). Reviewing the state of art in public diplomacy. Panel with Nicholas Cull (Annenberg School, University of Southern California), Rhonda Zaharna (American University), Eytan Gilboa (Bar Ilan University), & James Pamment (Lund University). 68th Annual Conference of the International Communication Association (ICA), Prague, Czech Republic, 24.-28.05.2018.


    Marschlich, S. & Ingenhoff, D. (2018). Corporate diplomacy and Its effects on corporate legitimacy. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Aarhus, Denmark, 27.-29.09.2018.


    Ingenhoff, D. & Tovirac, A. (2017). Herausforderungen und Grenzen von Influencer-Kommunikation. DGPuK-Fachgruppentagung PR/Organisationskommunikation, Wien, Österreich, 23.-25.11.2017.


    Ingenhoff, D. & Marschlich, S. (2017). A systematization of corporate diplomacy and political CSR. Similarities, differences and theoretical implications. European Public Relations Education and Research Association (EUPRERA) Annual Conference, London, Great Britain, 12.-14.10.2017.


    Puppis, M., Hofstetter, B., & Ingenhoff, D. (2017). We need engineers instead of journalists. How Swiss legacy media adapt to change and what this means for the future of journalism. Joint Workshop of ECREA, Communication Law and Policy&, and Media Industries and Cultural Production. The Future of media content. Interventions and industries in the internet era, University of East Anglia, Norwich, Great Britain, 15-17.09.2017.


    Buhmann, A., Lepori, B., & Ingenhoff, D. (2017). Clashing conventions. exploring human resource management in the cleavage between local orders and global standards.Consortium of Higher Education Researchers Conference (CHER), Jyväskylä, Finland, 28.-30.08.2017.


    Ingenhoff, D. (2017). A validated 5-Dimensional, country image measurement scale for public diplomacy. Analyzing value drivers and effects of country-images on stakeholders' behavior in seventeen countries. International Association for Media and Communication Research (IAMCR), International Communication Section, Cartagena, Colombia, 16.-20.07.2017.


    Bachmann, P., Ingenhoff, D., Eisenegger, M., & Hauser, L. (2017). A multi-method analysis of news media quality. Comparing scholars' assessments with citizens' perceptions. Mediated Communication, International Association for Media and Communication Research (IAMCR), Public Opinion and Society Section, Cartagena, Colombia, 16.-20.07.2017.


    Ingenhoff, D. (2017). Intersections. Political corporate social responsibility, social advocacy and corporate diplomacy. Barcelona International Critical PR Conference # 7, Universitat Pompeu Fabra, Barcelona, Spain, 03.-4.07.2017.


    Lee, K. S. & Ingenhoff, D. (2017). Storytelling as an engagement strategy. Key influencers in online educational and cultural exchange communities. Center on Public Diplomacy (CPD) Oxford Doctoral Conference on Digital and Public Diplomacy, University of Oxford, Great Britain, 02.-03.06.2017.


    Ingenhoff, D., White, C., Buhmann, A., Zhang, T. &, Kiousis, S. (2017). A multi-cultural measurement instrument for public diplomacy. Analyzing value drivers and effects of country images on stakeholders: Behavior in three countries. ICA Public Diplomacy Interest Group's post-conference titled: Bridging practice and disciplinary perspectives on the formation and effects of country image, reputation, brand, and identity. 67th Annual Conference of the International Communication Association (ICA), San Diego, USA, 30.05.2017.


    Sevin, E. & Ingenhoff, D. (2017). Overcoming the Measurement Challenge. Nation branding messages on social media. 67th ICA Annual Conference, San Diego, USA, 25.-29.5.2017.


    Bachmann, P., Eisenegger, M., Hauser, L., & Ingenhoff, D., (2017). Messungen von Medienqualität. Annual Conference of SACM (Swiss Association of Communication and Media Research), Chur, Switzerland, 26.-28.4.2017.


    Puppis, M., Hofstetter, B., &, Ingenhoff, D. (2017). Organisatorische Bewältigung von Medienwandel. Ökonomische und journalistische Innovationen bei Schweizer Medienunternehmen. Annual Conference of SACM (Swiss Association of Communication and Media Research), Chur, Switzerland, 26.-28.4.2017.


    Dolea, A. & Ingenhoff, D. (2017). Public diplomacy in new and old European democracies. How institutional understanding shapes practices. ISA's 58th International Studies Association Annual Convention, Baltimore, Maryland, USA, 22.-25.2.2017.


    Hofstetter, B., Puppis, M., & Ingenhoff, D. (2017). Wie Medienunternehmen den Strukturwandel bewältigen. Folgen der Medienkrise für das schweizerische Mediensystem. Workshop "Die Rolle von Akteuren in der Gestaltung und dem Wandel von Medienstrukturen" of the Netzwerk Medienstrukturen, Hamburg, Germany, 20.-21.1.2017.


    Ruehl, C.H. & Ingenhoff, D. (2017). Communities on social networking sites. Testing a socio-cognitive model for brand page usage. 50th HICSS Hawaii International Conference on System Sciences, Big Island, Hawaii, USA, 4.-7.01.2017.


    Ingenhoff, D., Dolea, A., & Buhmann, A. (2016). Public Diplomacy. Entstehung und Geschichte der Nationen-PR der Schweiz. DGPuK-Fachgruppentagung PR/Organisationskommunikation, Hannover, Deutschland, 3.-5.11.2016.


    Ingenhoff, D., Buhmann, A., Zhang, T., White, C., & Kiousis, S. (2016). Country of origin reversed. spillover effects of corporate crises on home country's image. 6th European Communication Research Conference ECREA, Prague, 9.-12.11.2016.


    Dolea, A., Ingenhoff, D., & Beciu, C. (2016). Advancing the concept of country promotion in the context of migration. linking country images, national identity and critical discourse analysis. 6th European Communication Research Conference ECREA, Prague, 9.-12.11.2016.


    Ruehl, C.H. & Ingenhoff, D. (2016). International Social Media Public Relations. Examining Determinants of Corporate Facebook Usage. 6th European Communication Research Conference ECREA, Prague, 9.-12.11.2016.


    Ingenhoff, D., Werder, K., & Bachmann, P. (2016). CSR and Issue Advocacy. How issue topic influences credibility and legitimacy. 6th European Communication Research Conference ECREA, Prague, 9.-12.11.2016.


    Ingenhoff, D., Buhmann, A., White, C., Zhang, T., & Kiousis, S. (2016). Exploring reputational spillover effects. How corporate crises affect their home country's reputation. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Groningen, Netherlands, 29.09.-1.10.2016.


    Ingenhoff, D. & Klein, S. (2016). Charisma or competence? Spillover-effects of political leader',s image on their home country's image. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Groningen, Netherlands, 29.09.-1.10.2016.


    Dolea, A., Ingenhoff, D., &, Tarnovan, A. M. (2016). Media discourses on Swiss country image and identity. The case of 'stop mass immigration initiative'. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Groningen, Netherlands, 29.09.-1.10.2016.


    Werder, K., Ingenhoff, D., & Bachmann, P. (2016). From social responsibility to social advocacy. An analysis of the effects of issue advocacy in corporate and non-profit CSR messaging. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Groningen, Netherlands, 29.09.-1.10.2016.


    Ruehl, C. H. & Ingenhoff, D. (2016). International communication management 2.0. Exploring stakeholder incentives to corporate Facebook page use. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Netherlands, 29.09.-1.10.2016.


    Buhmann, A., Lepori, B., & Ingenhoff, D. (2016). Clashing conventions? Exploring human resource management in the cleavage between academic field traditions and new institutional rules. Quantitative and qualitative insights from the field of communication and media studies in Switzerland. International Conference on Science and Technology Indicators (STI), Valencia, Spain, 14.-16.09.2016.


    Ingenhoff, D. (2016). Swiss public diplomacy as enactment of 'the will of the people' legitimizing the passing of the 'stop mass immigration' initiative in February 2014. 66th ICA Annual Conference, Fukuoka, Japan, 9.-13.6.2016.


    Ingenhoff, D. & Bachmann, P. (2016). Measuring news media quality and credibility from the audience&rsquo,s perspective. Preconference for ICA's 2016 Annual Conference 'Media Performance &, Democracy. Defining and Measuring the Quality of News'. 66th ICA Annual Conference, Fukuoka, Japan, 9.6.2016.


    Bachmann, P. & Ingenhoff, D. (2016). Von Puristen, Generalisten und Dialektikern: Die Media Responsibility und Corporate Social Responsibility-Selbstverständnisse von Schweizer Medienunternehmen. Annual Conference of SACM (Swiss Association of Communication and Media Research), Fribourg, Schweiz, 7.-9.4.2016.


    Klein, S. & Ingenhoff, D. (2016). The impact of the political leader's image on their home country's image. Annual Conference of SACM (Swiss Association of Communication and Media Research), Fribourg, Schweiz, 7.-9.4.2016.


    Dolea, A. & Ingenhoff, D. (2016). A century of promoting Switzerland abroad. From classical approaches of the 1880s to the digital approaches of the 2000s. Annual Conference of SACM (Swiss Association of Communication and Media Research), Fribourg, Schweiz, 7.-9.4.2016. [SACM Best Paper Award]


    Bornhauser, K. & Ingenhoff, D. (2016). A part of Europe or apart from Europe? Die Reputation der Schweiz im Spiegel britischer und deutscher Leitmedien im Zeitraum 1992-2014. Annual Conference of SACM (Swiss Association of Communication and Media Research), Fribourg, Schweiz, 7.-9.4.2016.


    Fitzpatrick, K., White, C., Ingenhoff, D., Wang, J., & Vanc, A. (2016). The role of global public relations and CSR in public diplomacy. 57th ISA International Studies Association Annual Convention, Atlanta, USA, 16.-19.03.2016.


    Ingenhoff, D., White, C., Buhmann, A., Zhang, T., & Kiousis, S. (2016). Developing a scale to measure country image. 19th annual International Public Relations Research Conference, Miami, Florida, USA, 2.-6.3.2016.


    Ruehl, C. H. & Ingenhoff, D. (2016). Community management on social networking sites. Why and how stakeholders use corporate Facebook pages. 49th Annual HICSS Hawaii International Conference on System Sciences, Koloa, Kauai, USA, 5.-8.1.2016.


    Buhmann, A. & Ingenhoff, D. (2015). Die Konstruiertheit von Organisationen im Kommunikationsmanagement. Vorschlag eines Entity-Agent Framework. Annual Conference of the DGPuK Division PR and Organizational Communication, Greifswald, Germany, 5.-7.11.2015.


    Lepori, B., Wise, M., Ingenhoff, D. & Buhmann, A. (2015). The dynamics of university institutes as a multi-level process. Credibility cycles and resource dependencies. 20th International Conference on Science and Technology Indicators (STI), Lugano, Switzerland, 2.-4.9.2015.


    Buhmann, A. & Ingenhoff, D. (2015). Understanding reputational fallout. How corporate crises influence the perception of a corporation's home country. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Oslo, 1.-3.10.2015.


    Buhmann, A. & Ingenhoff, D. (2015). Grasping the variability of the real organization:. Towards a framework for analyzing strategic communication in light of highly variable organizational contexts. European Public Relations Education and Research Association (EUPRERA) Annual Conference Conference, Oslo, 1.-3.10.2015. [EUPRERA Best Paper Award]


    Bachmann, P. & Ingenhoff, D. (2015). CSR in the raw material sector. Legitimacy through CSR disclosures? European Public Relations Education and Research Association (EUPRERA) Annual Conference, Oslo, 1.-3.10.2015.


    Ruehl, C.H. & Ingenhoff, D. (2015). Linking social networking sites to public relations. Why and how stakeholders interact with corporate Facebook pages. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Oslo, 1.-3.10.2015.


    Bachmann, P. & Ingenhoff, D. (2015). The advantages outweigh the disadvantages. corporate legitimacy through CSR communication. 3rd CSRCOM, Ljubljana, 17.-19.9.2015.


    Ingenhoff, D., White, C., & Klein, S. (2015). Why relationship management matters. Impact of OPR and crisis response strategies on perceived crisis responsibility. International PR Conference Barcelona PR Meeting #5, 30.06.-1.7.2015.


    Ingenhoff, D. & Buhmann, A. (2015). Image transfer effects of corporate crisis on their home country image. The role of constructed entitativity. 18th Annual International Public Relations Research Conference (IPRRC), Miami, USA, 4.-8.3.2015.


    Bachmann, P. & Ingenhoff, D. (2015). Media companies's legitimacy. Revealing the unimportance of CSR communication and the importance of corporate credibility. 18th Annual International Public Relations Research Conference (IPRRC), Miami, USA, 4.-8.3.2015. [Arthur Page Best Paper Award]


    Ingenhoff, D. &, Buhmann, A. (2015). Image transfer effects of corporate crises on their home country image. The role of constructed entitativity. 18th Annual International Public Relations Research Conference (IPRRC), Miami, USA, 4.-8.3.2015.


    Buhmann, A, Ingenhoff , D., & Lepori, B. (2015). Comparing strands of research in media and communication studies. an empirical analysis of the cognitive and material territory in Switzerland. Annual Conference of SACM (Swiss Association of Communication and Media Research), Bern, Switzerland, 13.-14.3.2015.


    Buhmann, A. & Ingenhoff D. (2014). Applying variance-based structural equation modeling to analyze causal effects between target constructs in public relations. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Brussels, Belgium, 11.-13.9.2014. [EUPRERA Best paper award].


    Hoffmann, J., Ingenhoff, D., & Röttger, U. (2014). A universal practice for diverse cultures? An international comparative study on exploring the links between corporate communications and perceptions of the organizational environment. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Brussels, Belgium, 11.-13.9.2014.


    Ruehl, C.H. & Ingenhoff, D. (2014). Understanding why and how politicians use social networking sites for PR. An exploratory study. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Brussels, Belgium, 11.-13.9.2014.


    Bachmann, P. & Ingenhoff, D. (2014). Corporate legitimacy through CSR-disclosure. How much is too much? How little is too little? 8th World PR Forum (WPRS), Madrid, Spain, 21.-22.9.2014.


    Bachmann, P. & Ingenhoff, D. (2014). Interpreting media responsibility and corporate social responsibility through Giddens' structuration and late modernity theory. Annual Conference of SACM (Swiss Association of Communication and Media Research), Zurich, Switzerland, 11.-12.4.2014.


    Ruehl, C.H. & Ingenhoff, D. (2014). Why do politicians use social networking sites? The combination of uses-and-gratifications and social cognitive theory to study media behavior. ECREA Conference, Lisbon, Portugal, 12.-15.11.2014.


    Buhmann, A. & Ingenhoff, D. (2014). Imagining Switzerland. Applying the 4D-Model in a Comparative Analysis of the Swiss Country Image and Identity. 64th Annual Conference of the International Communication Association (ICA). Seattle, USA, 22.-26.5.2014.


    Buhmann, A., Ingenhoff, D., & Lepori, B. (2014). Dimensions of Diversity. Analyzing research patterns in media and communication science by combining cognitive and material dimensions. 64th Annual Conference of the International Communication Association (ICA). Seattle, USA, 22.-26.5.2014.


    Ruehl, C. & Ingenhoff, D. (2013). Public Relations im Social Web. Rezipientenerwartungen an das Kommunikationsmanagement auf Web 2.0-Anwendungen. Jahrestagung der DGPUK-Fachgruppe PR & Organisationskommunikation. Wolfsburg, Germany, 1.-2.11.2013.


    Ruehl, C. & Ingenhoff, D. (2013). Public relations in social media. Changing the perspective towards stakeholder needs. European Public Relations Education and Research Association (EUPRERA) Annual Conference. Barcelona, Spain, 3.-5-10.2013.


    Buhmann, A. & Ingenhoff, D. (2013). Advancing the Country Image Construct from a Public Relations Perspective. European Public Relations Education and Research Association (EUPRERA) Annual Conference. Barcelona, Spain, 3.-5-10.2013.


    Bachmann, P. & Ingenhoff, D. (2013). The responsibility communication of media corporations. Second ,International CSR Communication Conference, Aarhus, Denmark, 18.-20.9.2013. ,


    Buhmann, A. & Ingenhoff, D. (2013). The global economic and financial crisis and the constitution and effects of nation images. The cases of China and the USA. International Association for Media and Communication Research (IAMCR). Dublin, Ireland, 25.-29.6.2013.


    Ruehl, C. H. & Ingenhoff, D. (2013). Social Web PR. Stakeholder Expectations in Times of Crises. International Association for Media and Communication Research (IAMCR). Dublin, Ireland, 25.-29.6.2013.


    Bachmann, P. & Ingenhoff, D. (2013). Corporate social responsibility and media social responsibility. An innovative classification of corporate responsibility. 63rd Annual Conference of the International Communication Association (ICA). London, Great Britain, 17.-21.6.2013.


    Ingenhoff, D., Suter, C., & Buhmann, A. (2012). Framing water scarcity in different language regions. An analysis of Swiss newspapers. 4th European Communication Research and Education Association (ECREA) Annual Conference. Istanbul, Turkey, 24.-27.10.2012.


    Bachmann, P. & Ingenhoff. D. (2012). Strategic communication of 'disembedded responsibilities'. A new role for multinational corporations? 4th European Communication Research and Education Association (ECREA) Annual Conference. Istanbul, Turkey, 24.-27.10.2012.


    Gregory, A., Toledano, M., McKie, D., & Ingenhoff, D. (2012). Pathways to the future. Learning from research into national and transnational dimensions of the contemporary profession. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Istanbul University, Turkey, 20.-22.9.2012.


    Ingenhoff, D. & Ruehl, C. (2012). International Comparative PR and Communication Management Research. The Advancement of the State of the Art. 19th BledCom International Public Relations Research Symposium, Lake Bled, Slovenia, 6.-7.7.2012.


    Ingenhoff, D. & Bachmann, P. (2012). CSR communication. reciprocal influences between international business and politics. Barcelona Meeting #2. International Conference on Social Experiences. Barcelona, Spain, 3.-4.7.2012.


    Ingenhoff, D. & Ruehl, C. (2012). Organizational communication of contingency PR management's challenge to legitimize decisions in different media environments. Barcelona Meeting #2. International Conference on Social Experiences. Barcelona, Spain, 3.-4.7.2012.


    Ingenhoff, D. (2011). On CSR expectations and intentions. The attitude-behaviour gap. 1st International CSR Communication Conference. Amsterdam, Netherlands, 26.-28.10.2011.


    Lepori, B., Ingenhoff, D., Probst, C., & Bähni, A. (2011). What determines laboratory activity profiles? Resource acquisition and production complementarities in Swiss communication sciences. STI Science, Technology and Innovation Indicators Conference, Rome, Italy, 7.-9.09.2011.


    Ingenhoff, D. (2011). Culture and internal communication in Switzerland. 18th BledCom International Public Relations Research Symposium. Lake Bled, Slovenia, 1.-2.7.2011.


    Ingenhoff, D. (2011). Linking micro- and macro-Level. The attitude-behavior gap in responsibility communication. 61th Annual Conference of the International Communication Association (ICA), Boston, MA, USA 26.-30.5.2011.


    Thiessen, A. & Ingenhoff, D. (2010). The impact of crisis communication strategies on a functional, social and emotional perception of organizations. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Jyväskylä, Finland, 23.-24.9.2010.


    Thiessen, A. & Ingenhoff, D. (2010). Organisational legitimation in a crisis. The impact of organizational crisis communication on a multilevel constitution of trustworthiness and reputation. 26th European Group for Organizational Studies (EGOS) Conference, Lisboa, Portugal, 30.6.-3.7.2010.


    Ingenhoff, D. (2010). Maintaining reputation in times of crisis. A time series analysis. 60th Annual Conference of the International Communication Association (ICA), Singapore, 22.-26.6.2010.


    Thiessen, A. & Ingenhoff, D. (2010). Veränderte Rahmenbedingungen für die Krisenkommunikation: Potenziale strategischer, integrativer und situativer Krisenkommunikation für die Konstitution organisa­tionaler Reputation. Jahrestagung der Deutschen Gesellschaft für Publizistik- und Kommunikationswissenschaft (DGPuK), Ilmenau, Germany, 12.-14.5.2010.


    Kölling, M. & Ingenhoff, D. (2010). Internetbasierte CSR-Kommunikation. Jahrestagung der Schweizerischen Gesellschaft für Kommunikations- und Medienwissenschaft (SGKM), Luzern, Switzerland, 26.-27.3.2010.


    Thiessen, A. & Ingenhoff, D. (2010). Die Wirkung strategischer, integrativer und situativer Krisenkommunikation auf die Vertrauenswürdigkeit von Organisationen: Konsequenzen der Modellvariablen für die aktuelle Wirtschaftskrise. Jahrestagung der Schweizerischen Gesellschaft für Kommunikations- und Medienwissenschaft (SGKM), Luzern, Switzerland, 26.-27.3.2010.


    Probst, C., Lepori, B., & Ingenhoff, D. (2010). Profiles and beyond. Measuring research output in communication sciences. 3rd European Network of Indicators Designers Conference on STI Indicators for Policymaking and Strategic Decisions. March 3-5, 2010, Paris.


    Ingenhoff, D. (2009). Wahrheit, Wahrhaftigkeit, Authentizität und Inszenierung. Theoretische Überlegungen und empirische Untersuchung zur Glaubwü,rdigkeit von PR. Jahrestagung der DGPUK-Fachgruppe PR, Organisationskommunikation, Offenburg, Germany, 5.-7.11.2009.


    Thiessen, A. & Ingenhoff, D. (2009). Reputation management in the media society. Safeguarding reputation during crisis situations through crisis communication management. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Bucharest, Romania, 23.-26.9.2009.


    Einwiller, S., Ingenhoff, D., Sommer, K., & Wiegand, G. (2008). Business news coverage in Switzerland: Comparing the news programs in public and private TV and radio. 2nd European Communication Conference of the European Communication Research and Education Association (ECREA), Barcelona, Spain, 25.-28.11.2008.


    Ingenhoff, D. & Sommer, K. (2008). Trust in companies and in CEOs. A comparative study of the main influences. 2nd European Communication Conference of the European Communication Research and Education Association (ECREA), Barcelona, Spain, 25.-28.11.2008.


    Ingenhoff, D. & Helmig, B. (2008). Does stakeholder pressure matter in enhancing corporate social responsibility strategy and outcome? Academy of Management Annual Conference, Anaheim, California, 8.-12.08.2008.


    Ingenhoff, D. & Kölling, M. (2008). Using the potential of online-communication for fundraising activities of charitable NPOs. A comparative study in Switzerland, Germany and France. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Milan, Italy, 16.-18.10.2008.


    Ingenhoff, D. & Sommer, K. (2008). The Interrelationships between corporate reputation, trust and behavioral intentions. A multi-stakeholder approach. 58th Annual Conference of the Interna­,tional Communication Association (ICA), Montreal, Canada, 21.-27.05.2008.


    Einwiller, S. & Ingenhoff, D., Sommer, K. &, Wiegand, G. (2008). Wirtschaftsberichterstattung in den Schweizer TV- und Radio-Nachrichten &ndash, Eine vergleichende Analyse. Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK), Lugano, Switzerland, 30.04.-3.05.2008.


    Ingenhoff, D. & Schwarz, A. (2008). Die Wirksamkeit von PR-Informationen über unternehmerische Verantwortung. Eine Kombination von Experiment und Befragung. Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK), Lugano, Switzerland, 30.04.-3.05.2008.


    Ingenhoff, D. & Modena, I. (2008). The interrelationship between uncer­tainties and decision making in complex environments. A system theory approach. Annual Conference of the International Sociological Association (ISA), Barcelona, Spain, 5.-8.09.2008.


    Helmig, B. & Ingenhoff, D. (2008). On the relevance of corporate social responsibility for fundraising activities of nonprofit organizations. European Marketing Academy Annual Conference (EMAC), Brighton, Great Britain, 27.-30.05.2008.


    Helmig, B. & Ingenhoff, D. (2007). On the relevance of corporate social responsibility for fundraising activities of nonprofit organizations. Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 36th Annual Conference, Atlanta, Georgia, USA,15.-17.11.2007.


    Ingenhoff, D. & Röttger, U. (2007). Alles anders – nichts neu? Rezipientenkonzepte von Organisationskommunikation in Zeiten eines Medien- und Öffentlichkeitswandels. Jahrestagung der DGPUK-Fachgruppe PR, Organisationskommunikation, Berlin, Germany, 4.-6.10.2007.


    Ingenhoff, D. & Sommer, K. (2007). Spezifikation von formativen und reflektiven Konstrukten und Pfadmodellierung mittels Partial Least Squares zur Messung von Reputation. 9. Tagung der Fachgruppe Methoden der Publizistik- und Kommunikationswissenschaft der DGPuK, Salzburg, Austria, 27.-29.9.2007.


    Ingenhoff, D. & Sommer, K. (2007). Does ethical behaviour matter? How corporate social responsibility contributes to organizational trustworthiness. 57th Annual Conference of the International Communication Association (ICA), San Francisco, USA, 24.-28.05.2007.


    Ingenhoff, D. & Röttger, U. (2007). Relevance and evaluation of corporate social responsibility activities. New European findings drawn from media coverage and sttakeholder expectations. 57th Annual Conference of the International Communication Association (ICA), San Francisco, USA, 24.-28.05.2008.


    Ingenhoff, D. & Sommer, K. (2007). Ethische Organisationskommunika­,tion und das Management von Reputation in der Wissensgesellschaft. Ein integrierter Ansatz zur Evaluation der organisationalen Gesamt­reputation. Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK), Bamberg, Germany, 16.-18.05.2007.


    Ingenhoff, D. & Sommer, K. (2007). Corporate Social Responsibility. Ethische Organisationskommuni­kation zwischen Stakeholdererwar­tungen und Medienpräsenz. Jahrestagung der Schweizeri­schen Gesellschaft für Kommunikations- und Medienwissenschaft (SGKM), Universität St.Gallen, Switzerland, 30.-31.03.2007.


    Huck, S. & Ingenhoff, D. (2007). Das Geschäft mit der Eitelkeit. Personalisierung durch Organisationskommunikation. Jahrestagung der DGPUK-Fachgruppe PR/Organisationskommunikation. Universität Zürich, Switzerland, 5.-7.10.2007.


    Ingenhoff, D. & Arvidsson, E. (2006). Gaining trust and reputation through corporate social responsibility? Empirical findings on communicating CSR activities. 56th Annual Conference of the International Communication Association (ICA), Dresden, Germany, 5.-7.10.2006.


    Ingenhoff, D. & Schmidig, M. (2006). Assessing corporate citizenship communication among 30 German Stock Index companies. 56th Annual Conference of the International Communication Association (ICA), Dresden, Germany, 5.-7.10.2006.


    Ingenhoff, D. & Ihlen, O. (2006). Improving the map for corporate citizenship and issues management. Public sphere theory to the rescue. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Lisbon, Portugal, 10.-13.10.2006.


    Eisenegger, M., Ingenhoff, D. (2006). Ethical PR. A factor for success or risk? European Public Relations Education and Research Association (EUPRERA) Annual Conference, Lisbon, Portugal, 10.-13.10.2006.


    Ingenhoff, D. (2006). Unternehmenskommunikation und Online-Aktivismus im Cyberspace. Jahrestagung der DGPUK-Fachgruppe PR/Organisationskommunikation, Bonn, Germany, 6.-8.10.2006.


    Ingenhoff, D. (2005). Organisationskommunikation: Perspektiven für eine Verankerung und theoretische Verortung in der Kommunikations- und Medienwissenschaft. Jahrestagung der Schweizerischen Gesellschaft für Kommunikations- und Medienwissenschaft (SGKM), Winterthur, Switzerland, 8.-9.5.2005.


    Ingenhoff, D., Krishnamurthy, S., & Capriotti, P. (2005). Developing a corporate citizenship index. Comparisons between Germany, Singapore, and Spain. 55nd Annual Conference of the International Communication Association (ICA), New York, USA, 26.-30.05.2005.


    Ingenhoff, D. (2004). Corporate issues management as a method of enhancing trust and reputation in the public sphere. European Public Relations Education and Research Association (EUPRERA) Annual Conference, Leipzig, Germany, 23.-36.09.2004.


    Rossberg N., Einwiller S., Ingenhoff, D., & Prykop C. (2004). Entwicklung und Validierung eines Instruments zur Messung von Unternehmens­werten. 44. Kongress der Deutschen Gesellschaft für Psychologie (DGPS), Göttin­gen, Germany, 26.-30.09.2004.


    Einwiller S., Rossberg N., Ingenhoff, D., & Prykop C. (2004). Der Wirkungszusammenhang zwischen Unternehmenswerten und Erfolg. 44. Kongress der Deutschen Gesellschaft für Psychologie (DGPS), Göttin­gen, Germany, 26.-30.09.2004.


    Ingenhoff, D. (2004). Applying issues management to ,enhance corporate reputation. 54nd Annual Conference of the International Communication Association (ICA), New Orleans, USA, 26.-31.05.2004.


    Prykop, C., Einwiller, S., & Ingenhoff, D. (2003). Applying issues management to meet the challenges of corporate brand Management: An empirical investigation in Europe. Annual Conference of the Academy of Marketing Science (AMS), Washington D.C., USA, 28.-31.05.2003.


    Einwiller, S., Prykop, C. &, ,Ingenhoff, D. (2003). Issues management and corporate branding. Combining two concepts to enhance corporate reputation. 8th International Conference on Marketing and Corporate Communications, London, Great Britain, 7.-8.04.2003. [Best Conference Paper Award]


    Einwiller, S., Ingenhoff, D., & Schmid, B. (2003). A model of trust and reputation in electronic commerce. 32nd European Marketing Association Conference (EMAC), Glasgow, Great Britain, 20.-23.05.2003.


    Ingenhoff, D. & Prykop, C. (2003). Issues Manager: Ein Neues Berufsbild? Eine empirische Untersuchung zu einem neu entste­henden Berufsfeld und Implikationen für die Aus- und Weiterbildung. Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikations­forschung (DGPuK), Hannover, Germany, 30.04.-02.05.2003.


    Ingenhoff, D. (2002). Towards a comprehensive view of communication and knowledge management. A semiotic approach. 52nd Annual Conference of the International Communication Association (ICA), Seoul, Korea, 15.-19.07.2002.


    Ingenhoff, D. & Einwiller, S. (2002). Meeting the challenges of integrated corporate communications. The role of internal knowledge. 6th International Conference on Corporate Reputation, Boston, USA, 23.-26.05.2002.


    Ingenhoff, D. & Einwiller, S. (2002). The role of knowledge management for intergrated corporate communications. 7th Inter­na­tional Conference on Corporate and Marketing Communications, Antwerpen, Belgium, 29.-30.04.2002.


    Ingenhoff, D. & Schmitz, H.W. (2000). ComTrans. A multimedia tool For scientific transcription and analysis of communication. 1st International Conference of Gesture Studies, Porto, Portugal, 1.-5.04.200.

     


    5. Engagement public et conférences invitées

    Ingenhoff, D. (2019). Developing a 360-degree Integrated Public Diplomacy Evaluation Approach: Analyzing Country Images from Stakeholder and Media Perspectives. Invited speechat thePost-Conference of the ICA Public Diplomacy Interest Group “Public Diplomacy in the 2020s”, Research-practice collaboration in Public Diplomacy. May 29, 2019. 69th Annual Conference of the International Communication Association (ICA), Washington, D.C., USA, 24.–28.05.2019.


    Ingenhoff, D., Eisenegger, M., Bachmann, P. (2018). Second integrative rating of media quality, combining a representative survey study (D. Ingenhoff, P. Bachmann) with a content analysis (M. Eisenegger et al.) on 50 Swiss media outlets. Online and printed report of the study on media quality in German “Medienqualitätsrating 2018” and French “Classement de la qualité des médias 2018”, public presentation on 03.09.2018 in Zurich, Switzerland, awarding the winners of each section (1. Daily newspapers and online newspapers, 2. Boulevard newspapers, 3. Sunday newspapers and magazines, 4. Radio and TV news). Links: https://www.mqr-schweiz.ch/de/ and https://www.cqm-suisse.ch/fr/


    Ingenhoff, D., Dolea, A., Pamment, J., Bjola, C., Wang, J., & Pike, S. (2018). Pre-conference organizer for the ICA Public Diplomacy Interest Group’s PhD and Post-Doc pre-conference titled “Emerging Research and Trends in Public Diplomacy and Nation Branding”, 68th Annual Conference of the International Communication Association (ICA), Prague, Czech Republic, 24.-28.05.2018.


    Ingenhoff, D. (2017). “Migration and Mobility”: Constructing Swiss identity and country image in times of migration: Europe between integration and exclusion. (Initiator & Conference organizer). This event is part of a series of conferences on Switzerland’s identity (la Suisse existe – la Suisse n’existe pas), sponsored by the Swiss Academy of Humanities and Social Sciences (SAHS) and Swiss Association of Communication and Media Research (SACM). It seeks to reflect on the discursive construction of Swiss identity and country image in the recurrent debates about migration in Switzerland and in Europe. University of Fribourg, Fribourg, Switzerland. 17.03.2017.
    http://www.lasuissenexistepas.ch/events/Constructing-Swiss-Identity-and-Country.html 


    Ingenhoff, D., Dolea, A., White, C., & Kiousis, S. (2017). Post-conference organizerfor the ICA Public Diplomacy Interest Group’s post-conference titled “Bridging practice and disciplinary perspectives on the formation and effects of country image, reputation, brand, and identity”, 67th Annual Conference of the International Communication Association (ICA), San Diego, USA, 30.05.2017.


    Ingenhoff, D., Eisenegger, M., Bachmann, P., & Wyss, V. (2016). First integrative rating of media quality, combining a representative survey study (D. Ingenhoff, P. Bachmann) with a content analysis (M. Eisenegger et al.) on 43 Swiss media outlets. Online and printed report of the study on media quality in German “Medienqualitätsrating 2016” and French “Classement de la qualité des médias 2016”, public presentation on 19.09.2016 in Zurich, Switzerland, awarding the winners of each section (1. Daily newspapers and online newspapers, 2. Boulevard newspapers, 3. Sunday newspapers and magazines, 4. Radio and TV news). Link: https://www.mqr-schweiz.ch/files/mqr/pdf/MQR-16.pdf and https://www.cqm-suisse.ch/files/mqr/pdf/CQM-16.pdf  

    Ingenhoff, D. (2016). Kommunikation des Staates in Krisen. Invited speech at the Annual Political Public Forum (“Politforum“) in Thun, 12.-13. März 2016.


    Ingenhoff, D. (2016). Invited experton a discussion forum on “Responsibility ascriptions“, Münster, Germany, 7.-8.07.2016.


    Ingenhoff, D., White, C., Fitzpatrick, K., & Kiousis, S. (2015): Pre-Conference organizerof the PR division’s pre-conference titled “Advancing Public Diplomacy Research: Bringing Together Political Communication and Public Relations”. 65th Annual Conference of the International Communication Association (ICA), San Juan, Puerto Rico, USA, 19.-24.5.2015.


    Ingenhoff, D. (2015). Invited speaker at the public conference “Perspectives on Current Public Diplomacy Practices”, organized by and in the Romanian Ministry of Foreign Affairs, Bucharest, Romania, 7.7.2015


    Ingenhoff, D. (2013). Invited speakerat the public conference “Kritikunfähige Medien? Praxisfremde Wissenschaft? Journalismus und Medienforschung im Dialog: Brückenschlag-Tagung zwischen Medien und (Medien-) Wissenschaft, organisiert von Roger Blum, Gottlieb und Hans Vogt Stiftung. Solothurn, Switzerland, 26.04.2013.


    Ingenhoff, D. (2007). Deutscher PR-Preis für die Entwicklung eines integrierten Reputationsmanagement-Systems. Veröffentlicht in: Ingenhoff, D. (2007). Integrated Reputation Management System (IReMS). Ein integriertes Analyseinstrument zur Messung und Steuerung von Werttreibern der Reputation. PR-Magazin 38(7), 55-62.


    Ingenhoff, D. (2000). ComTrans: A Multimedia Tool for Scientific Transcription and Analysis of Communication. International Forum for Young Researchers: “Shaping the Future”. Invited to present a multimedia tool for transcription in the “Global Dialogue” topic on “Science and Technology: Thinking the Future” of EXPO World Exhibition 2000, Hanover, Germany, July 2000. 


    6. Publications (PDF)

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  • Enseignement et cours

    Forschungsseminar (Teil 1): Experimentelle Forschung in Internationaler PR und Public Diplomacy zum Thema Klimakommunikation UE-EKM.00961 SA-2019
    Faculté des sciences économiques et sociales et du management

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    Master-Kolloquium UE-EKM.00229 SA-2019
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    Mercredi 17:15 - 19:00, PER 21 Salle F205

    Public Diplomacy, Digital Diplomacy und die Rolle von Landesimages UE-EKM.00965 SA-2019
    Faculté des sciences économiques et sociales et du management

    Mardi 10:15 - 12:00, PER 21 Salle B207

    Vorlesung PR-Forschung und Kommunikationsmanagement UE-EKM.00050 SA-2019
    Faculté des sciences économiques et sociales et du management

    Mercredi 10:15 - 12:00, PER 21 Salle C120

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