Complaints and Appeals

Complaints and Appeals are formal procedures described in detail in the Statutes of the University of Fribourg of the 4th of Novembre 2016 (Art. 120 et 121).

  • Complaints

    A student who has taken an exam may consult the exam.
    According to art. 5 al. 2 of the Regulation of 18 December 2023 on the complaints procedure at the Faculty of Science and Medicine, prior consultation of the exam is mandatory in order to make a complaint against a decision on the assessment of exam content or other assessments of abilities.

    Complaint procedure

    Complaints can be made about assessments of evaluations, as well as decisions regarding the recognition of accomplished studies. The procedure is described in the Regulation. To make a complaint, please follow the procedure.

    The complaint must be submitted in writing (form), signed, to the Dean's Office of the Faculty of Science and Medicine. A confirmation of receipt will be sent to you.
    You will receive a response directly from the department/section within the specified time.

  • Appeals

    Appeals can be made with the internal appeals committee of the University regarding:

    • Decisions about complaints
    • Decisions of teachers that do not relate to exam assessments or other capacity assessments
    • Decisions about the admission to specific study programs
    • Other decisions that can be appealed based on the University, Faculty, Department or Institute regulations

    The appeal must arrive at the rectorate within 30 days of the decision.

     

    Université de Fribourg
    Commission des recours interne
    Rectorat
    Av. de l'Europe 20
    CH–1700 Fribourg