Mediation Service of the University of Fribourg

The mediation service is available to the entire university community. Its purpose is to prevent conflict and support conflict management to foster a positive research, teaching and working environment at the University. The members of the service are independent, particularly in relation to the University authorities.

The mediators

Prof. Walter A. Stoffel

Walter Stoffel has been Professor at the Chair of Economic Law and Private International Law at the University of Fribourg since 1987 and served as Dean of the Faculty of Law from 1997 to 2000. At the same time, he has devoted himself to numerous responsibilities within and outside of the University.

Ariane Linder

Ariane Linder has been responsible for the Uni-Social counselling service since 2014. A trained social worker, she has a lot of experience in psycho-social coaching.

Prof. Astrid Kaptijn

Prof. Astrid Kaptijn has been Professor of Canon Law at the Faculty of Theology since 2010.
Before her appointment to the University of Fribourg, Kaptijn taught at the Institut Catholique de Paris for 13 years.

Role and purpose of the mediation service

The mediation service provides neutral and confidential advice. It works towards for amicable settlement and has no decision-making powers. Once contacted by a member of the university community, the mediator meets for an individual interview, advises regarding situations of conflict and is available, with the consent of those involved, to find a solution. If need be, he/ she can make a recommendation.


Confidentiality is guaranteed. The mediator is bound by official secrecy, both regarding the facts and the identity of the persons concerned. No contact with third parties will be made without the agreement of the applicant.

Making contact

The mediation service can be contacted in writing, by e-mail or by phone. With few exceptions, Walter Stoffel is available to academic staff (professors, assistants), Ariane Linder for administrative staff as well as students and doctoral students.

For more details

The mediation service was established by the Rectorate on 31 January 2018 for a pilot period of two years.

Règlement du 9 décembre 2019 concernant le Service de médiation (Ombudsstelle) de l’Université de Fribourg